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Tag: EcommerceGrowth

The Role of AI in SMS Marketing: Personalizing Bulk Messages at Scale

The Role of AI in SMS Marketing: Personalizing Bulk Messages at Scale

In the digital landscape of 2026, the “spray and pray” method of bulk SMS is officially dead. As consumers are inundated with digital noise, a generic text message is no longer just ineffective—it’s considered spam. The challenge for modern brands isn’t reaching the customer; it’s saying something that actually matters when they do.

The Role of SMS in Omni-channel Marketing for E-commerce in India

The Role of SMS in Omni-channel Marketing for E-commerce in India

In the rapidly evolving landscape of Indian e-commerce, the journey from “click” to “delivery” is rarely a straight line. By 2026, the average Indian consumer interacts with a brand across multiple touchpoints—discovering a product on Instagram, comparing prices on a mobile app, receiving an abandoned cart reminder via email, and finally confirming the purchase after receiving a time-sensitive discount code via SMS.