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Tag: IndiaTech

RCS Business Messaging vs. WhatsApp API: Which is Right for Your Brand?

RCS Business Messaging vs. WhatsApp API: Which is Right for Your Brand

In the rapidly evolving landscape of 2026, the way brands communicate with their customers has moved far beyond the 160-character limit of traditional SMS. Today, the battle for the customer’s attention happens in the “Rich Messaging” arena. Two giants dominate this space: RCS (Rich Communication Services) Business Messaging and the WhatsApp Business API.