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Tag: WhatsappMarketing

Personalization at Scale: How AI Agents Use CRM Data on WhatsApp

In the hyper-competitive digital economy of 2026, the “spray and pray” method of marketing is officially dead. Customers no longer tolerate generic broadcasts; they demand experiences that feel tailor-made. The challenge for growing businesses has always been: How do you provide a personal touch to 10,000 customers at once?

5 Signs Your Business Is Ready to Upgrade to WhatsApp Business API with AI

5 Signs Your Business Is Ready to Upgrade to WhatsApp Business API with AI

In the fast-paced Indian digital landscape of 2026, the standard WhatsApp Business App—once a reliable ally for micro-enterprises—is increasingly becoming a “growth roadblock” for scaling SMBs. As your customer base expands, the limitations of a single-device, manual-reply system can lead to missed leads and frustrated clients.

Click-to-WhatsApp Ads + First-Party Data: Building Clean Rooms for SME Budgets

TL;DR (what you’ll get out of this guide) Click-to-WhatsApp Ads + First-Party Data How Ads that Click to WhatsApp (CTWA) work, where they appear, and why they’re uniquely powerful for SMEs. What’s changed in WhatsApp Business Platform pricing (the 2025 shift toward per-message pricing) and how to budget. A practical plan to combine first-party data, […]

WhatsApp Pricing Shift 2025: Re-model Your CAC / LTV with Conversation vs Per-Message Billing

WhatsApp Pricing Shift 2025: Re-model Your CAC / LTV with Conversation vs Per-Message Billing

WhatsApp Business Pricing 2025, Messaging and conversational commerce through WhatsApp have become core to modern digital marketing and customer engagement. As businesses scale up usage of the WhatsApp Business Platform (via the API) for notifications, authentication, drip-campaigns, cart-recovery, support and so on, cost modelling becomes critical. With the pricing model of WhatsApp changing in 2025, this is a watershed moment: now you must rethink your customer acquisition cost (CAC), lifetime value (LTV) and message strategy.