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Tag: Business Automation

Automated Payment Collection Without Annoying Customers: ERP + WhatsApp + SMS + IVR Reminder Workflows

Automating Payment Collection Without Annoying Customers: ERP + WhatsApp + SMS + IVR Reminder Workflows

The late payments may impact the cash flow, working capital, and business operation in general. However, persistent calls to the customers and repetitive reminders via WhatsApp, SMS, and IVR will immediately affect negatively on the customer relationship.

ERP + CRM Integration for Distributors & Manufacturers: From Enquiry to Quotation, Inventory, Dispatch and Payment

ERP + CRM Integration for Distributors & Manufacturers: From Enquiry to Quotation, Inventory, Dispatch and Payment

An inquiry for a customer from the point of view of distribution and manufacturing is the starting step in doing business.
After the client requests a certain product, the firm should look into various aspects, including price, inventory, manufacturing possibilities, credit, shipping, invoicing and payments before completing the sale.