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Tag: CRM Automation

Automated Payment Collection Without Annoying Customers: ERP + WhatsApp + SMS + IVR Reminder Workflows

Automating Payment Collection Without Annoying Customers: ERP + WhatsApp + SMS + IVR Reminder Workflows

The late payments may impact the cash flow, working capital, and business operation in general. However, persistent calls to the customers and repetitive reminders via WhatsApp, SMS, and IVR will immediately affect negatively on the customer relationship.

WhatsApp Business AI in India: How Small Businesses Can Build a 24/7 Sales Assistant Without Increasing Headcount

WhatsApp Business AI in India: How Small Businesses Can Build a 24/7 Sales Assistant Without Increasing Headcount

Clients are not confined to asking about products during office hours. They can ask about a product at 11 PM, ask for its pricing early in the morning or even request for delivery details on a Sunday.