Forms vs WhatsApp vs Call Buttons: Which Website Lead-Capture Method Converts Better for Different Types of Businesses?
One of the most important factors responsible for that is the fact that the website might be using the wrong lead generation strategy depending on how the customer wants to interact with the website.
While some people find it convenient to fill forms, there are others who are more comfortable chatting instantly on WhatsApp. Similarly, there are people who want a call because their demand is urgent.