WhatsApp Business + GenAI: The Support Revolution
The year is 2026, and the “ping” of a WhatsApp message has transformed from a simple notification into a sophisticated, high-fidelity consultation. Gone are the days of rigid, frustrating “Press 1 for Sales” button bots. We have entered the era of the GenAI WhatsApp Business integration—a world where businesses don’t just “reply,” they converse, empathize, […]